The assistant, Chat Support is accountable for planning, organizing, managing, and delivering quality customer support and driving change in the organization with a continuous improvement mindset. You are a self-motivated leader with a passion in the career development of individuals and excellent customer service.
What you will be doing: Live chat customer support assistants handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week
Location: Remote work worldwide (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away, please apply below.