Customer Support Agent - Chat (Remote / Entry Level / Part Time)
As a Customer Service Agent, your primary role will be to develop strong customer relationships and increase customer retention by delivering exceptional customer service through email and chat. You will be responsible for understanding and presenting products and promotions, demonstrating a deep knowledge of the brand, and exhibiting passion, accountability, collaboration, and humility in all interactions.
Your ability to communicate effectively and build a rapport with customers will be critical in ensuring their satisfaction and loyalty. You will work closely with the rest of the customer service team to provide the highest level of service to all customers. If you are a self-motivated, customer-focused individual with excellent communication skills and a passion for building relationships, we encourage you to apply for this exciting opportunity.
Rate: $30 – $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Responsibilities: Understand and strive to meet or exceed metrics while providing excellent customer service. Drive customer satisfaction through chat, and/or email communications. Multitask and navigate through multiple systems
Location: You can work remotely online from the United States.
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.