As part of the Live Support team, the Agent is on the front lines responding to the operator via email and chat channels in a variety of situations. The Agent will troubleshoot the issue following a flowchart to resolve or raise the help ticket.
What you will be doing: As a live chat support specialist you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 5+ hours availability per week. Reliable internet connection.
Hours per week: 5 – 40 hours a week
Location: Remote work worldwide (United States preferred).
Live Support Chat Specialists are in huge demand worldwide right now.
If you can start right away, please apply below.