Do you enjoy assisting customers? Do you thrive on finding answers and information for guests so they can make an informed buying decision? Are you energized by following up with guests to ensure they have had a great purchase experience? Do you like a fast pace with a variety of items to accomplish each day? Do you enjoy interacting with guests in a variety of ways including chat and email exchanges?
We have an online shoe retailer that is looking to hire 10 live chat assistants. They offer live chat sales and customer support to their customers on their website and this job posting is to hire workers to be these live chat assistants. Full training is provided and you work online from your phone or laptop.
What you will be doing: Each morning you will need to login into their live chat portal on their website and start answering the customer questions as they come in. The live chat software has a feature that helps you answer the most commonly asked questions easily and you also have a chat supervisor who can help you with any more difficult questions. There is a short training program that you need to go through, which takes 1 – 2 hours and then you can start work right away.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 5+ hours availability per week. Reliable internet connection.
Hours per week: 5 – 40 hours a week
Location: Remote work worldwide (United States preferred).
Live Chat Specialists are in huge demand worldwide right now.
If you can start right away, please apply below.