This position requires a customer-centered, self-motivated, detail and task-oriented individual, who works independently and well under pressure, and possesses the ability to handle and prioritize multiple tasks. A strong motivation for teamwork and administrative detail is required. This position is responsible for external customer support and must possess excellent verbal and written communication skills.
The number of businesses that now use direct messaging on social media platforms as their main way of communicating with their customers is at an all-time high. That means these businesses need to hire more live chat workers to send and reply to these DM’s with their customers. And with this job application on this page, you can be the next person hired for one of these jobs.
What you will be doing: Your job will be to log in to the business’s Facebook and Instagram accounts, to then reply to questions that have been sent by customers. Some of the questions will be from existing buyers who want support with their purchase and some will be from potential customers who are asking sales questions. You will be trained on how to handle all the different types of questions.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 5+ hours availability per week. Reliable internet connection.
Hours per week: 5 – 40 hours a week
Location: Remote work worldwide (United States preferred).
Online Chat Specialists are in huge demand worldwide right now.
If you can start right away, please apply below.