If you feel comfortable chatting with other people, we would love to hire you. We have an urgent need for new live chat assistants. You will work remotely online, texting with customers on their website or using social media apps. You do NOT need to speak to anyone on the phone.
The successful candidate will work within the Customer Services Team to provide support, to improve customer experience, document and track user reported issues, and improve general user experience. This will involve working with customer service colleagues, team managers and clients to provide the highest level of customer service.
What you will be doing: As a live chat assistant you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Successful candidates are expected to show initiative, dedication and willingness to take advice and direction. Successful candidates must also be able to maintain excellent communication, both with internal teams and external customers.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 5+ hours availability per week. Reliable internet connection.
Hours per week: 5 – 40 hours a week
Location: Remote work worldwide worldwide (United States preferred).
Live Chat Assistants are in huge demand worldwide right now.
If you can start right away, please apply below.